Terms & Conditions — 77ny Casino

1. Introduction

77ny is an online gaming platform ("Platform") operated for the benefit of Filipino players and other eligible users. These Terms govern all aspects of your relationship with 77ny, including account registration, deposits, withdrawals, participation in games, claiming of bonuses, and use of all features and services made available through the Platform.

By accessing the 77ny website, creating an account, or using any service offered by 77ny, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. These documents collectively form the complete agreement between you and 77ny.

77ny reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for updates.

2. Eligibility

Access to and use of the 77ny platform is subject to the following eligibility requirements, all of which must be satisfied at all times during your use of the Platform:

• You must be at least 21 years of age. This minimum age requirement is consistent with applicable Philippine regulations governing casino-style gaming and is strictly enforced by 77ny.
• You must be a natural person (not a corporation, partnership, or other legal entity) registering for personal, non-commercial use.
• You must not be a resident of any jurisdiction in which online gaming is prohibited under applicable law.
• You must not be an employee, contractor, director, or officer of 77ny, or an immediate family member of any such person, unless explicit written consent has been provided by 77ny management.
• You must not be self-excluded from the Platform or any other gaming platform through a voluntary self-exclusion program currently in effect.
• You must have the full legal capacity to enter into a binding contract under the laws of your jurisdiction.

3. Account Registration

To access the full range of services offered by 77ny, you are required to register a player account. The following terms apply to account registration and maintenance:

• One Account Policy: Each individual player is permitted to hold only one registered account on the 77ny Platform. The creation or use of multiple accounts, whether under the same or different identities, is strictly prohibited and will result in the suspension of all associated accounts.
• Accurate Information: You are required to provide true, accurate, current, and complete information during registration and to maintain and promptly update such information. Providing false or misleading information is a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. 77ny will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your credentials.
• KYC Compliance: Prior to processing any withdrawal, 77ny requires completion of the Know Your Customer (KYC) verification process. This process requires submission of a valid government-issued photo identification document (such as a Philippine National ID, passport, or driver's license) and proof of ownership of the payment method used for deposits.
• Account Currency: The default account currency for Philippine-based players is Philippine Peso (PHP / ₱). Currency settings are established at registration and cannot be changed after the account has been funded.

77ny reserves the right to refuse account registration at its sole discretion, without obligation to provide a reason for such refusal.

4. Deposits & Withdrawals

All financial transactions on the 77ny Platform are processed in Philippine Peso (PHP). The following terms govern deposits and withdrawals:

4.1 Deposits

• The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on the payment method selected and your account verification status.
• Accepted payment methods include GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, InstaPay, and 7-Eleven CLiQQ. Available methods are displayed at the time of transaction.
• Deposits are generally credited to your 77ny account balance in real time. In the event of a processing delay, 77ny will investigate upon request but is not liable for delays caused by third-party payment processors.
• 77ny does not accept deposits from third parties. All funds deposited must originate from payment methods registered in the account holder's own name.

4.2 Withdrawals

• Withdrawal requests are subject to completed KYC verification. Unverified accounts may not process withdrawals until all required documentation has been submitted and approved.
• The minimum withdrawal amount is ₱200. Withdrawal processing times vary by method; GCash and Maya withdrawals are typically processed within two minutes of approval during normal operating hours.
• Withdrawals must be made to a payment method previously used for a deposit or to a verified account registered in the player's name. 77ny does not process withdrawals to third-party accounts.
• 77ny reserves the right to request additional documentation or information before approving a withdrawal. Failure to provide requested documentation within 30 days may result in the withdrawal request being cancelled.
• Any active bonus funds or wagering requirements outstanding at the time of a withdrawal request must be resolved in accordance with Section 5 of these Terms before the withdrawal is processed.

5. Bonuses & Promotions

77ny offers a range of bonuses and promotions to eligible registered players. All bonuses are subject to the following general terms, in addition to any specific terms published alongside individual offers:

• Wagering Requirements: Bonus funds are subject to wagering requirements before they may be withdrawn as real money. The applicable wagering multiplier for each bonus is specified in the individual promotion's terms. Unless otherwise stated, a standard wagering requirement of 30x the bonus amount applies.
• Eligibility: Bonuses are available to eligible registered players who have completed the relevant qualifying action (e.g., making a qualifying deposit). Bonuses are non-transferable and may not be gifted or sold.
• Game Contribution: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games, live dealer games, and certain other categories may contribute a lower percentage or zero. Contribution rates are disclosed on individual promotion pages.
• Expiry: Bonuses and associated free spins are subject to expiry periods as specified in the individual promotion's terms. Unused bonus funds and free spins that expire are forfeited without compensation.
• Bonus Abuse: 77ny employs monitoring systems to detect bonus abuse, including but not limited to: claiming bonuses with no genuine intention of playing, systematic exploitation of wagering patterns designed to clear bonus funds with minimal risk, and collusion. Suspected bonus abuse will result in bonus forfeiture and may result in account suspension.
• Withdrawal During Active Bonus: If you request a withdrawal while a bonus is active and the wagering requirement has not been met, 77ny may, at its discretion, cancel the bonus and associated winnings generated from bonus funds prior to processing the withdrawal.

6. Gameplay Rules

All games available on the 77ny Platform are provided by third-party software providers and are governed by the rules of each individual game as presented within the game interface. The following general gameplay terms apply:

• RNG Certification: All casino games on the 77ny Platform use certified Random Number Generator (RNG) technology provided by audited third-party providers. Game outcomes are random and not manipulated by 77ny or its software partners.
• Technical Malfunctions: In the event of a technical malfunction, server error, or software fault that affects the outcome of a game round, 77ny reserves the right to void the affected round and return the wagered amount to the player's account. 77ny will not be liable for any additional claims arising from technical malfunctions.
• Disconnection Policy: If you experience a disconnection during an active game round, the round will be completed automatically in accordance with the game's programmed rules. 77ny is not responsible for losses incurred as a result of disconnection due to internet or device issues on the player's side.
• Bet Limits: Minimum and maximum bet limits apply to all games and are displayed within the game interface. 77ny reserves the right to adjust bet limits for individual accounts or games at any time.
• Game Availability: Game availability may vary by region, account status, or technical circumstances. 77ny does not guarantee the continuous availability of any specific game title.

7. Prohibited Conduct

The following activities are strictly prohibited on the 77ny Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances and pending winnings, and potential legal action:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform in a manner not intended for human players.
• Colluding with other players to gain an unfair advantage in any game, tournament, or promotion.
• Engaging in or facilitating money laundering, fraud, or any other criminal activity through the Platform.
• Providing false identity information or impersonating another individual during registration or KYC verification.
• Exploiting software bugs, errors, or vulnerabilities in any game or Platform feature. Any such vulnerabilities must be reported to 77ny support immediately and not exploited for personal gain.
• Attempting to reverse-engineer, decompile, or disassemble any component of the 77ny Platform or its underlying software.
• Using a VPN, proxy server, or other circumvention tool to access the Platform from a jurisdiction where online gaming is prohibited.
• Charging back a deposit through a payment provider after using the deposited funds on the Platform.
• Harassing, threatening, or abusing 77ny staff, support agents, or other players through any communication channel.

8. Responsible Gaming

77ny is committed to promoting responsible gaming practices. We recognize that for some individuals, gambling can become problematic, and we take our obligation to provide player protection tools seriously.

The following responsible gaming tools are available to all registered players through the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out of the Platform.
• Reality Checks: Enable periodic notifications that inform you of the time elapsed and the net result of your session.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours, 7 days, or 30 days) during which you will be unable to log in or access Platform features.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and are irrevocable for the duration of the exclusion period. During self-exclusion, 77ny will suppress all marketing communications to the excluded account.

If you believe you may have a gambling problem, we strongly encourage you to visit our Responsible Gaming page for further information, support resources, and guidance on the tools available to you.

9. Privacy & Data

77ny collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account on the 77ny Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data practices include:

• Personal data collected during registration and KYC verification is used solely for the purposes of account management, identity verification, fraud prevention, and regulatory compliance.
• 77ny implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal data during transmission and storage.
• 77ny does not sell or rent your personal data to third parties for marketing purposes without your explicit consent.
• You have the right to access, correct, or request deletion of your personal data, subject to legal and regulatory retention requirements. Such requests may be submitted through the contact information provided in Section 15.

For the complete details of how 77ny collects and uses your data, please review our Privacy Policy.

10. Intellectual Property

All content, design elements, software, trademarks, logos, graphics, and other materials comprising the 77ny Platform are the exclusive intellectual property of 77ny or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only. This license does not include the right to:

• Copy, reproduce, distribute, or create derivative works from any Platform content without prior written consent from 77ny.
• Use any 77ny trademark, logo, or brand element in any manner that suggests endorsement or affiliation without prior written consent.
• Frame or mirror any portion of the Platform on any other website or digital service.
• Use any data mining, scraping, or automated data extraction tools on the Platform.

Any unauthorized use of 77ny intellectual property may result in civil and criminal liability under applicable Philippine and international law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 77ny and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill.
• Losses arising from technical malfunctions, server downtime, or service interruptions.
• Unauthorized access to or alteration of your account data by third parties.
• Actions or omissions of third-party game providers, payment processors, or other service partners.
• Losses resulting from your reliance on information published on the Platform.

77ny's total cumulative liability to you for any claim arising out of or related to these Terms shall not exceed the total amount deposited by you into your 77ny account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable Philippine law.

12. Account Termination

Either party may terminate a player account in accordance with the following provisions:

12.1 Termination by Player: You may close your 77ny account at any time by contacting customer support. Upon account closure, any real money balance remaining in your account (net of outstanding bonus wagering obligations) will be returned to you via your verified withdrawal method, subject to completion of any pending KYC requirements.

12.2 Termination by 77ny: 77ny reserves the right to suspend or permanently terminate your account, with or without prior notice, in the event of:

• Breach of any provision of these Terms.
• Suspected or confirmed fraudulent, dishonest, or criminal conduct.
• Failure to complete KYC verification within a reasonable period.
• Account inactivity for a continuous period of 12 months or more.
• Regulatory or legal requirements that necessitate account closure.

In cases of termination for cause, 77ny reserves the right to withhold balances pending investigation. If the investigation confirms a breach, any remaining balance may be forfeited in whole or in part as permitted by applicable law.

13. Amendments

77ny reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 77ny will provide notice through one or more of the following methods: a prominent notice on the Platform, an email notification to your registered email address, or an in-account notification upon your next login.

Amendments take effect upon the date specified in the notice, or, if no date is specified, upon publication to the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact support to arrange account closure and return of any eligible balance.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, including the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Prior to initiating formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation. Players are encouraged to contact 77ny customer support in the first instance to allow 77ny the opportunity to address and resolve the issue informally. 77ny aims to respond to all formal dispute submissions within 10 business days.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect their interests pending resolution of the dispute.

15. Contact Information

If you have any questions, concerns, or formal inquiries relating to these Terms & Conditions, please contact the 77ny support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform interface
• Response Time: Under 2 minutes for live chat; within 24 hours for email inquiries

For responsible gaming support requests, including self-exclusion, cooling-off, or deposit limit inquiries, please visit our Responsible Gaming page or contact support directly — these requests are handled with priority.